Frequently asked questions

Shopping at Taste Tapestry is simple and secure. You can choose from the available payment methods at checkout, including:

• Credit and debit cards
• UPI
• Cash on Delivery (COD)

The payment methods available for your order are shown at checkout.

Absolutely! You can build your own Taste Tapestry gift box by choosing your favourite products on our Gifting page.

Select the products you would like to include, choose the available box size, and personalise your gift with an optional message. Gift box and letter charges are calculated separately and displayed clearly before checkout.

We generally dispatch orders within 3–4 days of order placement.

Once your order has been dispatched, any available tracking information will be shared through our order communication process. Please note that dispatch time is not the same as delivery time.

At Taste Tapestry, we care about what goes into every bite.

Each product has its own ingredients, potential allergens, storage instructions, and shelf life. Please check the individual product page and the product packaging for the most accurate information before purchasing or consuming a product.

If you can't find the information you're looking for, please refer to the product packaging or contact our customer support — we're happy to help.

Taste Tapestry brings together familiar Indian flavours and enjoyable snacking options made with thoughtfully selected ingredients.

We aim to make everyday snacking more enjoyable without compromising on flavour. Some products may offer nutritional benefits depending on their ingredients and preparation. We do not use palm oil in our products.

Where nutritional information is available, you'll find it on the individual product page and packaging.

Orders are generally dispatched within 3–4 days of being placed.

Delivery timelines may vary depending on the destination, courier service, and other logistical factors. Please refer to the available order tracking information for delivery updates.

For additional questions, see our Shipping page or email care.healthyeats@gmail.com with your order number.

Because our products are food items, we generally cannot accept returns of opened or consumed products for reasons such as a change of mind.

However, if you receive an incorrect, damaged, defective, or expired product, please contact us at care.healthyeats@gmail.com with:

• Your order number
• A brief description of the issue
• Clear photographs of the product and packaging, where relevant

Please report issues within 48 hours of delivery so we can investigate and assist you. After reviewing the case, we will determine an appropriate resolution, which may include a replacement or refund where applicable.

Proposed policy: This returns approach is pending business-owner approval before publication. It does not override any applicable consumer rights or legal requirements.

We'd be happy to help!

Email us at care.healthyeats@gmail.com, call us on 9815557555, or message us on WhatsApp. Our support hours are 10:00 AM to 6:00 PM.